Spreading calls over two PRIs


#1

I have an outbound callcenter using Asterisk with two PRIs (a Digium TD406 using the default zap-drivers). Right now, the Asterisk takes the first available line for outbound calls, which means PRI 1 is fully loaded, while PRI 2 is rarely used. The TelCo is advising us to spread the load, but I don’t know how to do that; is it possible to make Asterisk go cyclic through all available channels instead of getting the first free one ?


#2

yes, see here: voip-info.org/wiki/view/Aste … P+channels (look for “Dialing a group”)

you would basically change your Dial(Zap/g1/#########) command (g1 indicates first channel group, ascending) to Dial(Zap/r1/#########).

HTH