[solved] zaptel issues preventing asterisk from starting

Asterisk Asterisk Support
21

My original setup had 3 defined. However, I cut it down to 1 during testing. I get the same error now with either 1 or 3. Doesn’t even appear to attempt to process more than the first one…[/quote]

your ztcfg output suggests 4 mods installed. if 1 and 3 are not working, maybe it is worth trying 4. Just a thought!
[/quote]

OK, I added back in lines to zapata.conf for my other 3 lines.

context=OutgoingOnly signalling=fxs_ks channel => 2-4

No change, still blows up with the error about channel 1. If I remove the one referencing channel 1, it blows up on the channel 2 reference.

22

I’ll try shooting them an e-mail now…

23

Problem solved… You’ll never believe this! :smile: The hazards of assuming that equipment comes back in the same configuration as sent out, combined with goofy reporting from config utilities!

The Digium card module was plugged into location “6” instead of “1”… ztcfg displayed “channels 1-4” available, but I guess it just does a simple count and doesn’t actually report the physical locations in use (which asterisk needs).

When Digium got back to me with a request for certain sets of info, I had already taken the card out and placed it in another box (for testing, which I hadn’t gotten around to yet). While transporting it back to the original box to do the Digium request, I thought “gee, something looks different about this card…” Closer investigation quickly revealed that the module was in “6” instead of “1”, which seemed wrong. Had my doubts though, due to zaptel reporting channels 1-4, but as soon as I made the swap and fired it back up, I was instantly in business again!

24

Sounds like a Zaptel bug to me. Have you filed one? Even if this is a hardware bug (which I don’t see a way of filing), it’s worth filing against ztconfig.

25

I don’t know how to file a bug for zaptel? I’d guess it’s a software bug with ztconfig anyways. Digium responded that they’re now putting FXO ports at the high numbers and FXS at the low numbers, so this is bound to start happening to lots of others people…

26

If you click on “Asterisk” at the top, then “Support”, you’ll see a link to “Bugs” in the page. I think the URL is bugs.asterisk.org or something. You are right, if ztconfig reporting is inaccurate, it can affect many users. (I believe it actually generates a default config on blank systems.)