[SOLVED]Asterisk Realtime PJSIP show endpoints like Unknow

Asterisk Asterisk SIP
1

I have an Asterisk server running with PJSIP protocol and after turn on the Realtime I have problems with the registration of the endpoints.

Bellow is the log when the system register the endpoint and imediatelly show as Unknown the device:

  == Contact 6002/sip:6002@187.181.178.208:29023 has been deleted
    -- Removed contact 'sip:6002@187.181.178.208:29023' from AOR '6002' due to request
  == Contact 6002/sip:6002@187.181.178.208:29112 has been created
    -- Added contact 'sip:6002@187.181.178.208:29112' to AOR '6002' with expiration of 3600 seconds
    -- Contact 6002/sip:6002@187.181.178.208:29112 is now Unknown.  RTT: 0.000 msec

My network has NAT allowed and the qualify_timeout was defined to 10.

ip-172-31-12-250*CLI> pjsip show contacts

  Contact:  <Aor/ContactUri..............................> <Hash....> <Status> <RTT(ms)..>
==========================================================================================

  Contact:  6001/sip:6001@187.181.178.208:28353;rinstance= b258b9ce53 Unknown         nan
  Contact:  6002/sip:6002@187.181.178.208:28327            5955f33499 Unknown         nan
  Contact:  6002/sip:6002@187.181.178.208:28821            e0b70c1001 Unknown         nan
  Contact:  6002/sip:6002@187.181.178.208:29159            99ebd25ebf Unknown         nan
  Contact:  6003/sip:6003@187.181.178.208:28334            aad42bada3 Unknown         nan
  Contact:  6003/sip:6003@187.181.178.208:28394            ac2a7826fa Unknown         nan
2

You need to also ensure that the “qualify_frequency” option is set, or else qualify support will not be enabled.

1 Like
3

just put and solved the problem, know the endpoints show as available.

thank you so much jcolp.