Solution to this error with call file

Greetings, in my asterisk 1.8.23.0-1_ & I can not find a solution I have given asterisk and root permissions in search of a solution, I hope you can help me

pbx_spool.c:297 safe_append: Unable to set utime on /var/spool/asterisk/outgoing/

Looks as though you haven’t provided a file name.

pbx_spool.c:297 safe_append: Unable to set utime on /var/spool/asterisk/outgoing/prueba.call