Sip trunk registration times out

Asterisk Asterisk Support
1

Im using asterisk 10.12.3 with freepbx 2.11.0

Yesterday I changed sip trunk provider and I can’t seem to be able to register with them.

Note : previous trunk was working with current unmodified settings (asterisk side)i’m reffering to nat,ip etc…i was able to place calls with no problems

I have tested trunk functionality with x-lite and it works…it just wont work with my pbx.

Current trunk outgoing settings are :

canreinvite=no
context=incoming
host=atlanta.clearswitch.net
secret=yyy
type=peer
username=xxx
disallow=all
allow=ulaw&g729
fromuser=xxx
trustrpid=yes
sendrpid=yes
insecure=port,invite
nat=yes

And of course the registration string , xxx:yyy@atlanta.clearswitch.net

I’ve started sip debug in the cli and this is what im getting :

[2013-11-19 08:21:59] VERBOSE[3094] res_rtp_asterisk.c: == RTP Allocating from port range 10000 -> 20000
[2013-11-19 08:21:59] VERBOSE[3094] res_rtp_asterisk.c: == RTP Allocating from port range 10000 -> 20000
[2013-11-19 08:21:59] NOTICE[1493] chan_sip.c: – Re-registration for xxx@atlanta.clearswitch.net
[2013-11-19 08:21:59] NOTICE[1493] chan_sip.c: – Re-registration for xxx@atlanta.clearswitch.net
[2013-11-19 08:21:59] VERBOSE[1493] chan_sip.c: REGISTER 10 headers, 0 lines
[2013-11-19 08:21:59] VERBOSE[1493] chan_sip.c: REGISTER 10 headers, 0 lines
[2013-11-19 08:21:59] VERBOSE[1493] chan_sip.c: Reliably Transmitting (NAT) to 174.34.146.162:5060:
REGISTER sip:atlanta.clearswitch.net SIP/2.0
Via: SIP/2.0/UDP 198.98.zzz.zzz:5060;branch=z9hG4bK6212730d;rport
Max-Forwards: 70
From: sip:xxx@atlanta.clearswitch.net;tag=as618132a6
To: sip:xxx@atlanta.clearswitch.net
Call-ID: 01a7aa061bfeb2db72cd505009be9158@127.0.0.1
CSeq: 102 REGISTER
User-Agent: FPBX-2.11.0(10.12.3)
Expires: 120
Contact: sip:s@198.98.zzz.zzz:5060
Content-Length: 0

[2013-11-19 08:21:59] VERBOSE[1493] chan_sip.c: Reliably Transmitting (NAT) to 174.34.146.162:5060:
REGISTER sip:atlanta.clearswitch.net SIP/2.0
Via: SIP/2.0/UDP 198.98.zzz.zzz:5060;branch=z9hG4bK6212730d;rport
Max-Forwards: 70
From: sip:xxx@atlanta.clearswitch.net;tag=as618132a6
To: sip:xxx@atlanta.clearswitch.net
Call-ID: 01a7aa061bfeb2db72cd505009be9158@127.0.0.1
CSeq: 102 REGISTER
User-Agent: FPBX-2.11.0(10.12.3)
Expires: 120
Contact: sip:s@198.98.zzz.zzz:5060
Content-Length: 0

[2013-11-19 08:22:00] VERBOSE[1493] chan_sip.c: Retransmitting #1 (NAT) to 174.34.146.162:5060:
REGISTER sip:atlanta.clearswitch.net SIP/2.0
Via: SIP/2.0/UDP 198.98.zzz.zzz:5060;branch=z9hG4bK6212730d;rport
Max-Forwards: 70
From: sip:xxx@atlanta.clearswitch.net;tag=as618132a6
To: sip:xxx@atlanta.clearswitch.net
Call-ID: 01a7aa061bfeb2db72cd505009be9158@127.0.0.1
CSeq: 102 REGISTER
User-Agent: FPBX-2.11.0(10.12.3)
Expires: 120
Contact: sip:s@198.98.zzz.zzz:5060
Content-Length: 0

[2013-11-19 08:22:00] VERBOSE[1493] chan_sip.c: Retransmitting #1 (NAT) to 174.34.146.162:5060:
REGISTER sip:atlanta.clearswitch.net SIP/2.0
Via: SIP/2.0/UDP 198.98.zzz.zzz:5060;branch=z9hG4bK6212730d;rport
Max-Forwards: 70
From: sip:xxx@atlanta.clearswitch.net;tag=as618132a6
To: sip:xxx@atlanta.clearswitch.net
Call-ID: 01a7aa061bfeb2db72cd505009be9158@127.0.0.1
CSeq: 102 REGISTER
User-Agent: FPBX-2.11.0(10.12.3)
Expires: 120
Contact: sip:s@198.98.zzz.zzz:5060
Content-Length: 0

[2013-11-19 08:22:01] VERBOSE[1493] chan_sip.c: Retransmitting #2 (NAT) to 174.34.146.162:5060:
REGISTER sip:atlanta.clearswitch.net SIP/2.0
Via: SIP/2.0/UDP 198.98.zzz.zzz:5060;branch=z9hG4bK6212730d;rport
Max-Forwards: 70
From: sip:xxx@atlanta.clearswitch.net;tag=as618132a6
To: sip:xxx@atlanta.clearswitch.net
Call-ID: 01a7aa061bfeb2db72cd505009be9158@127.0.0.1
CSeq: 102 REGISTER
User-Agent: FPBX-2.11.0(10.12.3)
Expires: 120
Contact: sip:s@198.98.zzz.zzz:5060
Content-Length: 0

[2013-11-19 08:22:01] VERBOSE[1493] chan_sip.c: Retransmitting #2 (NAT) to 174.34.146.162:5060:
REGISTER sip:atlanta.clearswitch.net SIP/2.0
Via: SIP/2.0/UDP 198.98.zzz.zzz:5060;branch=z9hG4bK6212730d;rport
Max-Forwards: 70
From: sip:xxx@atlanta.clearswitch.net;tag=as618132a6
To: sip:xxx@atlanta.clearswitch.net
Call-ID: 01a7aa061bfeb2db72cd505009be9158@127.0.0.1
CSeq: 102 REGISTER
User-Agent: FPBX-2.11.0(10.12.3)
Expires: 120
Contact: sip:s@198.98.zzz.zzz:5060
Content-Length: 0

Any help is much appreciated. Thanks

2

You are not getting any responses. The fault could be anywhere from sending to the wrong address to firewalling against the reply.

3

the address atlanta.clearswitch.net is correct 100 %, ive also disabled iptables and fail2ban and it still wont work. are there any other settings that i should check ?

4

Could they have run something like fail2ban against you for failing too many times?

5

hmm dont think so, im pretty sure its something wrong with my pbx…