Sip show channelstats issue/bug (not hanging up channels)

Hi All;

There is no call in progress, still why “sip show channelstats” showing active channels?

Peer Call ID Duration Recv: Pack Lost ( %) Jitter Send: Pack Lost ( %) Jitter
192.168.xxx.xxx 00112111-5d 00:59:01 0000000709 0000000549 (43.64%) 0.0000 0000047847 0000000000 ( 0.00%) 0.0003
192.168.xxx.xxx 00127fae-92 0000004613 0000000000 ( 0.00%) 0.0000 0000081770 0000000000 ( 0.00%) 0.0001

Any one have any idea? I’ve been googling but unfortunately couldn’t find anything beneficial…

does ‘core show channels’ show any active calls? Perhaps you have a stuck call.

I had an issue like this when I was having NAT problems. The calls would also drop after 30 seconds. I switched to PJSIP which seems to have much better NAT mechanisms.

no it don’t show any active call. I was manually able to hangup one channel using “hangup request” command but unable to remove other channel.

voip*CLI> sip show channelstats

Peer Call ID Duration Recv: Pack Lost ( %) Jitter Send: Pack Lost ( %) Jitter
192.168.xxx.xxx 00127fae-92 0000004613 0000000000 ( 0.00%) 0.0000 0000081770 0000000000 ( 0.00%) 0.0001
1 active SIP channel

CLI> core show channels

Channel Location State Application(Data)
0 active channels
0 active calls
7895 calls processed

I think your issue was of re-transmission of packets which automatically transmit the packet after 3200ms for re-verification. And if it doesn’t get verify, call gets droped

It was. The headers still had the internal IP addresses.