Silence while playing recording


I have what used to be a working A@H installation…but now when sbdy calls they can only hear silence as the custom recordings for the IVR are playing. CLI shows me that they are playing but there?s no sounds. ALso when the user gets sent to voicemail there just a busy signal. I can do an echo test just fine and here the voice prompts if I use one extension to dial into voicemail for example or try the echo test…

I tried to paste my cli output but it wont let me post it to the forum. In any case I have 2 problems:
1- No sound while playing the custom recording, which played before
2 - When sent to voicemail it gives a busy signal and says " exits non-0"

Thanks for your help