Silence while playing recording

Hi,

I have what used to be a working A@H installation…but now when sbdy calls they can only hear silence as the custom recordings for the IVR are playing. CLI shows me that they are playing but there?s no sounds. ALso when the user gets sent to voicemail there just a busy signal. I can do an echo test just fine and here the voice prompts if I use one extension to dial into voicemail for example or try the echo test…

Here is my cli output when a call comes in…

[quote]
"Connected to Asterisk 1.2.7.1 currently running on asterisk1 (pid = 2604)
Verbosity is at least 5
– Executing Set(“SIP/34902056185001-7c40”, “FROM_DID=s”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “FAX_RX=disabled”) in new stack
– Executing Goto(“SIP/34902056185001-7c40”, “timeconditions|1|1”) in new stack
– Goto (timeconditions,1,1)
– Executing GotoIfTime(“SIP/34902056185001-7c40”, “10:00-13:00|mon-fri||?ivr-2|s|1”) in new stack
– Executing Goto(“SIP/34902056185001-7c40”, “timeconditions|2|1”) in new stack
– Goto (timeconditions,2,1)
– Executing GotoIfTime(“SIP/34902056185001-7c40”, “16:00-20:00|mon-fri||?ivr-2|s|1”) in new stack
– Executing Goto(“SIP/34902056185001-7c40”, “ivr-3|s|1”) in new stack
– Goto (ivr-3,s,1)
– Executing Set(“SIP/34902056185001-7c40”, “LOOPCOUNT=0”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “__DIR-CONTEXT=default”) in new stack
– Executing Answer(“SIP/34902056185001-7c40”, “”) in new stack
– Executing Wait(“SIP/34902056185001-7c40”, “1”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “TIMEOUT(digit)=3”) in new stack
– Digit timeout set to 3
– Executing Set(“SIP/34902056185001-7c40”, “TIMEOUT(response)=10”) in new stack
– Response timeout set to 10
– Executing BackGround(“SIP/34902056185001-7c40”, “custom/cerrado-dejemensaje”) in new stack
– Timeout on SIP/34902056185001-7c40
== CDR updated on SIP/34902056185001-7c40
– Executing Goto(“SIP/34902056185001-7c40”, “ext-local|*1|1”) in new stack
– Goto (ext-local,*1,1)
– Executing Macro(“SIP/34902056185001-7c40”, “vm|1|DIRECTDIAL”) in new stack
– Executing Macro(“SIP/34902056185001-7c40”, “user-callerid”) in new stack
– Executing GotoIf(“SIP/34902056185001-7c40”, “0?report”) in new stack
– Executing GotoIf(“SIP/34902056185001-7c40”, “0?start”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “REALCALLERIDNUM=956481391”) in new stack
– Executing NoOp(“SIP/34902056185001-7c40”, “REALCALLERIDNUM is 956481391”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “AMPUSER=”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “AMPUSERCIDNAME=”) in new stack
– Executing GotoIf(“SIP/34902056185001-7c40”, “1?report”) in new stack
– Goto (macro-user-callerid,s,9)
– Executing NoOp(“SIP/34902056185001-7c40”, “Using CallerID “” <956481391>”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “VMGAIN=”) in new stack
– Executing Goto(“SIP/34902056185001-7c40”, “s-DIRECTDIAL|1”) in new stack
– Goto (macro-vm,s-DIRECTDIAL,1)
– Executing NoOp(“SIP/34902056185001-7c40”, “DIRECTDIAL voicemail”) in new stack
– Executing Macro(“SIP/34902056185001-7c40”, “get-vmcontext|1”) in new stack
– Executing Set(“SIP/34902056185001-7c40”, “VMCONTEXT=default”) in new stack
– Executing GotoIf(“SIP/34902056185001-7c40”, “0?200:300”) in new stack
– Goto (macro-get-vmcontext,s,300)
– Executing NoOp(“SIP/34902056185001-7c40”, “”) in new stack
– Executing VoiceMail(“SIP/34902056185001-7c40”, “1@default|”) in new stack
== Spawn extension (macro-vm, s-DIRECTDIAL, 3) exited non-zero on ‘SIP/34902056185001-7c40’ in macro ‘vm’
== Spawn extension (macro-vm, s-DIRECTDIAL, 3) exited non-zero on ‘SIP/34902056185001-7c40’ "
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