Hi, I have a customer who wants to be able to turn on and turn off the call forwarding (unconditional) from outside of the office in case staff members forget to do so. This sounds like a reasonable request because procedures like this could be easily forgotten.
I don’t want to go down the nerd vittles route of changing the system status via web or email, I’d rather that the user could set and unset call forward from an option on an IVR for example. Can anyone help on this subject?
Many thanks for your time