I'm running Cisco 7940/60 series phones as basically intercoms, all internal calls only, on SCCP-b. When I call them from either a SIP or another SCCP phone, it will show the caller ID on the BOTTOM of the lcd, but at the TOP left corner of the screen it shows:
It also shows Private in the call history. All my users think caller ID isnt working because they miss the line at the bottom and just see Private up top in that box, and they cant use call history at all. What am I missing??