RTCP SR transmission error

Asterisk Asterisk Support
1

Hello,

Asterisk version: 11.10
Operating System: Ubuntu 12.04 Server (64-Bit)

I noticed that audio is disconnecting in the middle of the call. I searched in internet about this issue and only few people posted about this and they are getting this issue when people put the call on hold. But, I am getting this problem in middle of the conversation and as well as when we put the call on hold. I didn’t find the right solution.

Below is the message on CLI:
ERROR[1560]: res_rtp_asterisk.c:2584 ast_rtcp_write_sr: RTCP SR transmission error to 67.211.0.95:19337, rtcp halted Operation not permitted

ERROR[1554] res_rtp_asterisk.c: RTCP SR transmission error to 4.51.23.63:16399, rtcp halted Operation not permitted

Please help would be appreciated. Thanks in advance.

Regards,
Mouli

2

Hi,

Is it bug in Asterisk?

Thank you.

3

Very unlikely.

More likely a permissions or network issue.

4

Hello David,

Thanks for your reply.

Which permissions?

Thank you.

5

The permissions used for the sendmsg system call. (The OS level permissions - i.e. running non-root without sufficient capabilities.)

6

Hello David,

I didn’t get you completely. But, I am sure that I haven’t changed anything in the Asterisk source code or anywhere in Ubuntu operating system. Do I need to modify or check anything in the Asterisk source code or Operating system?

Thank you.

7

It can go down several paths depending on whether you are using PJSIP, SRTP, and ICE, but it is probably failing on a sendto system call. Not perrmitted is EPERM. which is definitely a permissions problem.