Ring group call rejected

Having this problem twice, extension to extension call ok but not extension call to ring group. Call rejected.
When restart using /etc/init.d/asterisk restart not working. Only after restart with command amprotal restart, then the ring group is working. Anyone having similar problem ?

Asterisk version :
Freepbx : 2.10


This is a FreePBX question, as Asterisk doesn’t have ring groups as a basic construct.

ok, didn’t know that. Will repost to the appropriate forum.

Thanks David55