Hello everyone. I have recently installed an Asterisk 1.4 server in one of our offices. Everything seems to be going smoothly except we have 2 remote sip phones connected to this server that don’t send or recieve sound. One is a Polycom Soundpoint 500 and the other is an X-lite softphone. Both connect to the server fine, and you can dial extensions and outside lines, but when the other end picks up there is no sound being transmitted. This is also the case when checking voicemail. I have the port range 10000-20000 forwarded from the router to the server. I have set that range in rtp.conf. I never mess with iptables. But I’m still not having any luck. It almost seems like even though I set the range in rtp.conf sometimes rtp packets will go through other ports. At least thats what I gather when I do a rtp debug, but I’m not sure. Here are some of my configs. Let me know if you need more. Thanks in advance.
port = 5059-5061