[quote=“brushhead”]Hi,
Thanks for the response. This is my agents.conf file:
[general]
persistentagents=yes
[agents]
group=1
agent => 2001, 2001, 2001
agent => 2002, 2003, 2002
agent => 2003, 2003, 2003
agent => 2004, 2004, 2004
agent => 2005, 2005, 2005
agent => 2006, 2006, 2006
agent => 2007, 2007, 2007
agent => 2008, 2008, 2008
agent => 2009, 2009, 2009
And this is my queues.conf
[general]
persistentmembers = yes
[MainQueue]
context = internal
strategy = leastrecent
servicelevel = 60
timeout = 30
wrapuptime = 60
maxlen = 9
announce-frequency=20
announce-holdtime = yes
member=Agent/2001
member=Agent/2002
member=Agent/2003
member=Agent/2004
member=Agent/2005
member=Agent/2006
member=Agent/2007
member=Agent/2008
member=Agent/2009
And in my extensions.conf at the top of my internal context I have:
exten=>5555, 2, AgentCallbackLogin(${CALLERID(num)}|s|${CALLERID(num)})
This was meant to perform the login process silently. I will try the suggestions made when I have a minute. Bit busy today but will report back to you all.
Sincerely,
Rob.[/quote]As you may see the Agent does not have any callerID. The callerID comes from the account that you are currently using for testing calling. For example let it be a SIP account:[quote][arcopix]
type=friend
secret=huh
context=trtest
host=dynamic
callerid=“Stefan Lekov” <2009>[/quote]
From the messages you showed us, I can state that you are using an IAX account. Please show us its configuration 
Regards,
Arcopix