Secretaries that don’t know what a web browser is, also cannot unplug a phone and plug it back in!!! true story
It would help to be able to reboot a phone from the command line. I found documentation that listed some commands and tried these in asterisk’s cli:
ip, sip extension, phone mac
sip notify polycom-check-cfg 192.168.1.55
sip notify polycom-check-cfg 5003
sip notify polycom-check-cfg 0004f305824d
test was done on a polycom 501 which was registered to asterisk 1.2.6
none caused the phone to physically power down and restart
Any ideas?
*Note: using 1.2.X asterisk because 1.4 is unfit for a production environment.