hi all,
i am trying to configure a queue in asterisk 1.4.18.1
agents.conf is:
[agents]
agent => 326,326,326
agent => 327,327,327
agent => 353,353,353
queues.conf is:
[qtest]
music=default
strategy=ringall
timeout=15
retry=5:w
wrapuptime=0
maxlen = 0
announce-frequency = 0
member => Agent/326
member => Agent/327
member => Agent/353
extensions.conf is:
[internal]
exten => 326,1,Dial(SIP/326)
exten => 327,1,Dial(SIP/327)
exten => 310,1,Dial(SIP/310)
exten => 353,1,Dial(SIP/353)
exten => 888,1,AgentCallbackLogin(${CALLERID(num)}|${CALLERID(num)}|${CALLERID(num)}@internal)
but this doesn’t work!
queue show command displays this:
Members: I>
Agent/327 (Invalid) has taken no calls yet
Agent/326 (Invalid) has taken no calls yet
Agent/353 (Invalid) has taken no calls yet
No Callers>
and i cannot log in as an agent using extension 888.
what’s wrong?
thanks in advance!
p.s. few more questions:
can i create queues dynamically through AMI?
can i put outgoing calls into queue? for example, by assigning some extension as queue entry point and then using Originate command with that extension?
can i obtain a call processing result from queue (i.e. succesful connect, busy, no answer, drop because of timeout etc.) ?
thanks in advance once more. 