I’m running Asterisk 16.2.1 and was trying to make this relatively new feature in the queue application work: announce-position-only-up.
I have my queue configured with the following options:
With this, all callers in the queue hear an announcement with their position every 15 seconds as they should. I then added the following option just below these ones:
announce-position=yes announce-frequency=15 announce-position-only-up=yes
When I try it with this configuration, callers don’t hear any announcements at all even when their position in the queue changes (ie: from position 2 to 1)
Is there any additional configuration needed to make this work? It looks pretty straightforward to configure but I’m not getting any announcements.