Queues - announce-position-only-up not working


#1

Hi all,

I’m running Asterisk 16.2.1 and was trying to make this relatively new feature in the queue application work: announce-position-only-up.

I have my queue configured with the following options:

announce-position=yes
announce-frequency=15

With this, all callers in the queue hear an announcement with their position every 15 seconds as they should. I then added the following option just below these ones:

announce-position=yes
announce-frequency=15
announce-position-only-up=yes

When I try it with this configuration, callers don’t hear any announcements at all even when their position in the queue changes (ie: from position 2 to 1)

Is there any additional configuration needed to make this work? It looks pretty straightforward to configure but I’m not getting any announcements.

Thanks