Queue does not detect originating channel hang up

Asterisk Asterisk Support
#1

When calling party hangs up, agent SIP phones continue to ring. queues.conf and dial plan for queue is below. Calls originate on Zap channel via TDM400.

I just tried with SVN-branch-1.4-r77571 and was using 1.4.9 before that. Both versions have the same problem. Using zaptel-1.4.4.

exten = 6901,1,Queue(${EXTEN}||||90)
exten = 6901,2,Playback(/var/lib/asterisk/sounds/record/90sectimeout)
exten = 6901,3,Hangup

queues.conf
[general]
persistentmembers = yes
autofill = yes
monitor-type = MixMonitor

[6901]
fullname = Frontdesk
strategy = ringall
timeout = 10
wrapuptime =
autofill = yes
autopause = no
maxlen =
joinempty = no
leavewhenempty = no
reportholdtime = no
musicclass =
call-limit = 2
member = SIP/6005
member = SIP/6008
member = SIP/6009
member = SIP/6011
member = SIP/6012
member = SIP/6013
member = SIP/6014

#2

Did you ever find a solution to this as i have the same problem.

#3

Hi The problem will be disconnect detection on your zap channel. its nothing to do with the queue.

Ian

#4

I believe that I had to edit /etc/asterisk/zapata.conf to indicate the correct signaling on the zap channels. Looks like I added;

signalling = fxs_ks
channel => 1,2,3,4,5,6,7

signalling = fxs_ls
channel => 8

I have two Digium cards and use the first seven fxs ports to connect to Verizon using kewl start. My last port is connected to a paging system and uses loop start.

#5

Hi
You need to speak to you co provider to check that they are providing “Disconnect clear signals” on the lines

Ian