Is it possible to make an outbound FAX transmission during a voice call?
The case is the following:
- The IVR (Asterisk) calls a customer (so this is an Outbound call).
- The customer interacts with the IVR using DTMF and selects several items from a menu.
- Now, when the customer finish with his selections, on the same call, I would like Asterisk to start a FAX transmission with a report of the customer’s selections. The receiver, as soon as he hears the FAX tone coming from Asterisk, switches his device to FAX.
Is this possible? Can I initiate a FAX transmission in the middle of a voice call? Can the receiver switch to receive a FAX (I think this is possible)?
It is important to do everything on a single call, otherwise, of course, I can make a separate outbound call just for the fax transmission, after voice call completion.