Hello,
I’ve looked through the forums and online for information regarding on-demand call recording. There is information available but none of it has worked for me. The feature automon configured in features.conf and extensions.conf appears to be the most commonly used. I have enabled it on our instance and tried a variety of configurations, but can not get a call to start recording. From the CLI prompt, i’m able to see that the One Touch is enabled against *1 using “show features”.
Here is my setup:
Asterisk Version: 1.4.23
features.conf:
automon => *1
featuredigittimeout = 2000
extensions.conf:
[globals]
DYNAMIC_FEATURES = automon
exten => 804,1,Dial(SIP/${EXTEN},wW)
When i place a call and dial *1 during the call, I get no indication that the call is recording, and nothing appears in the /var/spool/asterisk/monitor folder. I enabled dtmf logging in the logger.conf, and I can see the DTMF digits being dialed in the logs. I have also tried increasing the featuredigittimeout as this appeared to be the source of problems for many people. Didn’t help. I’ve also tried using the Set(DYNAMIC_FEATURES=automon) instead of using the global DYNAMIC_FEATURES - that also had no impact. I have both reloaded the full configuration through CLI prompt and restarted asterisk.
Any idea what might be missing from this configuration?
Thanks in advance.