We are having an odd issue trying to get night mode to also utilize Lumenvox voice recognition. We edited extensions_custom.conf to include a custom recorded IVR and to use the speech engine. However, we are running into an issue where the IVR doesn’t play, and after 10 seconds it plays the did not understand voice recording.
Here’s what I’m seeing when I test it and it has this issue:
Goto (speech-callrouter-night,s,1)
– Executing [s@speech-callrouter-night:1] Answer(“DAHDI/1-1”, “”) in new stack
– Executing [s@speech-callrouter-night:2] SpeechCreate(“DAHDI/1-1”, “”) in new stack
– Executing [s@speech-callrouter-night:3] SpeechLoadGrammar(“DAHDI/1-1”, “directory|/etc/asterisk/grammars/directory.gram”) in new stack
– Executing [s@speech-callrouter-night:4] SpeechActivateGrammar(“DAHDI/1-1”, “directory”) in new stack
– Executing [s@speech-callrouter-night:5] SpeechBackground(“DAHDI/1-1”, “custom/night-08092010|10”) in new stack
– Executing [s@speech-callrouter-night:6] SpeechDeactivateGrammar(“DAHDI/1-1”, “directory”) in new stack
– Executing [s@speech-callrouter-night:7] GotoIf(“DAHDI/1-1”, “0?InputOK”) in new stack
– Executing [s@speech-callrouter-night:8] Verbose(“DAHDI/1-1”, “1|Speech result was 0”) in new stack
Speech result was 0