New asterisk install, no voicemail

Asterisk Asterisk Support
1

Having a difficult time here, and I can’t figure this out.

I am running Asterisk 11.6-cert1
I compiled with prefix of /opt/asterisk/
my asterisk.conf files shows:
[directories]
astetcdir => /opt/asterisk/etc/asterisk
astmoddir => /opt/asterisk/lib/asterisk/modules
astvarlibdir => /opt/asterisk/var/lib/asterisk
astdbdir => /opt/asterisk/var/lib/asterisk
astkeydir => /opt/asterisk/var/lib/asterisk
astdatadir => /opt/asterisk/var/lib/asterisk
astagidir => /opt/asterisk/var/lib/asterisk/agi-bin
astspooldir => /opt/asterisk/var/spool/asterisk
astrundir => /opt/asterisk/var/run/asterisk
astlogdir => /opt/asterisk/var/log/asterisk
astsbindir => /opt/asterisk/sbin

However when I try to send a incoming call to voicemail, I get:

[Mar 8 14:16:57] WARNING[14614][C-00000000]: channel.c:5309 set_format: Unable to find a codec translation path from (ulaw) to (g729)
[Mar 8 14:16:57] WARNING[14614][C-00000000]: file.c:1017 ast_streamfile: Unable to open vm-intro (format (ulaw)): No such file or directory

I have nothing using g729, no very unclear about that, and all the audio files have been found to be in the correct location.

suggestions?

Thanks!

2

Well, somehow, I managed to fix this. Honestly not sure what did it, but its working now.

I did, at one point, go into menuselect and deselect and reselect the sound files I wanted for ulaw. I did a make and make install. Not confident this was the fix, but seems to be the only thing different from when I started.

3

Good for you ! but the issue was very clear.

[quote][Mar 8 14:16:57] WARNING[14614][C-00000000]: channel.c:5309 set_format: Unable to find a codec translation path from (ulaw) to (g729)
[Mar 8 14:16:57] WARNING[14614][C-00000000]: file.c:1017 ast_streamfile: Unable to open vm-intro (format (ulaw)): No such file or directory
[/quote]