Multiple devices on a single extension


Possible newbie question here, I am trying to work out how to access the same extension from multiple devices. As an example if I have a Cisco IP Phone on my desk at extension 2100 and I have X-Lite installed on my laptop, which device has priority?

It seems to me the “last used” device will ring when someone calls me, but it’s not 100%.

How do others handle mobile users? When you leave the office, how do you assure yourself that your softphone will ring when you are out of the office?



the best way to handle this is to register those phones with different accounts and handle the ringing logic in dialplan.

Godson Gera
Asterisk support Hyderabad