IVR is not picking up when calling in - not sound at all

Asterisk Asterisk Support
1

Hello, I recently installed Asterisk (Trixbox) and got a phone number from TelaSip. When I the TelaSip number the IVR does not pick up and nothing at all really seems to happen. I don’t hear a welcome message and pressing several different feature key combinations did not initiate anything. When I dial the number, nothing happens. No ringing in the phone earpiece or any sounds at all. I do know that Trixbox is at least registering the call because the calls (along with the appropriate source caller ID) are appearing in the freePBX-Reports-Call Log.

Entries from the debug file:

SIP/2.0 503 Service Unavailable: cli is wrong, check your configuration, switch to 08 number

Any suggestions would be greatly appreciated!

2

Try the Trixbox forums…

3

im not sure of your setup, so if you have already done this post some configs

edit sip.conf

register => user:pass@your.sip.proxy.net/XXXXXXXXXX
(this may be a little different depending on your provider)
(replace XXXXXXXXXX with your telephone number)

after doing so, verify that youre registered

hostname*CLI> sip show registry
Host Username Refresh State
your.sip.proxy.net:5060 user 105 Registered

then edit extensions.conf

(replace these X’s with your number as well)

[XXXXXXXXXX] ; registered context where calls are sent
exten => s,1,yada yada yada

hope this helps.