I am having asterisk-1.6.0.26, dahdi-linux-2.2.1.1,dahdi-tools-2.2.1.1, asterisk-addons-1.6.0.4 on my fedora fc-8 system.
I have created the call center setup in asterisk. My calling is working fine. I want to record all the conversation of all agents.
For that I have set “MONITOR_FILENAME” parameter. But it is not saving the file with given formate. It records the file with default format only.It records the calls with UNIQUEID. But I want the recorded file in my own formate.
Can any one please suggest a solution for this ? “MONITOR_FILENAME” should be use in extensions.conf or in some other file ?
Bellow is my configuration files :
are you certain that your MONITOR_FILENAME has the proper value in it before going off to the Queue?
what do you see on your console from the set command?
Your monitor_filename works for me on my system which is 1.6.2.6.
using this code:
I see this:
[quote] – Executing [3205@from-sip:1] NoOp(“SIP/3113-00001398”, “testing”) in new stack
– Executing [3205@from-sip:2] Set(“SIP/3113-00001398”, “MONITOR_FILENAME=3205-20100618-0932-3113”) in new stack
– Executing [3205@from-sip:3] Queue(“SIP/3113-00001398”, “test”) in new stack
[/quote]