Insert DTMF digits when call answered

Asterisk Asterisk Support
1

Hi,

I would like to insert *1 to enable recording automatically when a call is answered.

I have done some research and found out i can add something like the below in the dialplan:

exten => s,1,Answer
exten => s,2,Wait(1)
exten => s,3,SendDTMF(*1)

I am a bit confused though in which dialplan i should put this…i have a complicated call flow of the call going to a dummy extension, then to a queue, then to an actual agent.

Kind REgards

Tara

2

This will send tones to the caller. If you are trying to control recording in Asterisk, you need to use the recording related applications, directly.

3

Thank you for the reply David.

Is there anyway then i can have the recording set to ‘always’ yet give the user a way to stop recording when senstive/confidential information is being given?

Your help is appreciated