Incomplete Fax being received

Asterisk Asterisk Support
1

I am trying to make asterisk (version 1.2.9) receive a fax but having problems. All configuration file snippets are appended.

Our asterisk fax number, 42692020 (a PRI connected to Digium E1 board) is being called from a fax machine. The moment we hear the fax tone, we press the start button to send the fax. The fax machine reports the fax has been sent successfully. When we view the received tiff file, it is only about half the sent document. Pls help.

thanx,
Sumit

extensions.conf

exten => 42692020,1,Set(FAXFILE=/var/spool/asterisk/faxes/${CALLERIDNUM}.tif)
exten => 42692020,2,rxfax(${FAXFILE})

2

I seem to have the same problem. However, I found the problem only happen when I choose “Super fine” for the resolution on the fax machine that sends the fax. The received pages are perfect if I choose either “standard” or “fine” resolution.

I am not sure whether this is a limitation of “super fine” resolution,or whether it is a problem with spandsp that couldn’t handle “super fine” resolution.

3

will try the same and get back

4

We also face the same problem. Anyone who resolve please post the solution.