Incomming call error codec since 3 day (before working)

hello
since 3 day i have a big probleme with incomming call :
message from cli :

unable to find a codec translation path from g729 to gsm
&
asked to transmit frame type 8, while native formats is 0x100 (g729)(256) read/write = 0x8 (alaw)(8)/0x2 (gsm)(2)

so no sound in menu /queue etc…

help please

Do you have any G729 licenses installed on your computer ?