How come commands after i call Voicemail() don't run?

Asterisk Asterisk Support
1

Hi, how come when i put commands after a voicemail() call, they don’t run? its like the voicemail() command doesn’t return control to my context, it just hangs up insted. heres my context:

[custom-GeneralMailbox]
include extensions_additional.conf
include => ext-local
exten => s,1,Answer()
exten => s,2,Wait(1)
exten => s,3,GotoIf($["${mytrunk}" = “yes”]?4:7)
exten => s,4,Background(firstgreeting)
exten => s,5,Voicemail(s103)
exten => s,6,Playback(Goodbye) ; <---------------WON’T PLAY!-------
exten => s,7,Hangup
exten => s,8,Playback(secondgreeting)
exten => s,9,Voicemail(s103)
exten => s,10,Playback(Goodbye) ; <---------------WON’T PLAY!-------
exten => s,11,Hangup
;error trap, no vaild ext. pressed
exten => i,1,Wait(1)
exten => i,2,Playback(pbx-invalid)
exten => i,3,GotoIf($["${mytrunk}" = “yes”]?s,4:s,8)

2

do you actually have a file called “Goodbye” in var/lib/asterisk/sounds ? case-sensitivity is a fact of life here too.

3

Hi,

In your asterisk CLI set verbose to 7 then run through the issue again. Post the log here.

4

I believe this is how it should be. Voicemail doesn’t return control to the context and hangsup on its own after finishing its work.

5

That’s correct zeeshan.

It’s an application in itself.

6

no, try it yourself. dialplan processing continues if you select 1 to accept the recording.

7

It continues not from the context but from the voicemail application itself.