In my asterisk server i have created a AMI using .net application.
Itz working fine. itz an outbound call center.
What happens here is:
**1 is to login that i have created on my server
if the agent is logged in then he will be queue. he can hear some music there.
In my asterisk Manager using .net, i have created a dial button to get the data from MYSQL to dial through asterisk server.
In manger i assigned my CONTEXT and dial plan to dial. Now itz working fine. itz dialing through that CONTEXT.
Now i am going to connect these application with my CRM.
so in that CRM I have two or more campaigns will be there.
created two agents
Two campaign created
Here i am assigning campaign 1 for agent 1and Campaign 2 for agent 2.
Now my questions is… how to set multi campaign on asterisk server ?
context = test
member => Agent/1000
member => Agent/2000
agent => 1000
agent => 2000
exten => _X.,1,Answer()
exten => _X.,n,queue(test,Tt,300)
In my .net application
i have given the context name, dial plan
numbers are getting from MYSQL.
in .net my .net i am going assign campaign ID from MYSQL instead of that .net application.
Please help me…