I am having a small issue that I am unable to resolve.
How do we keep calls made to a number on Asterisk made from an extension on the same Asterisk on the same Asterisk?
We are running a VoIP company and have setup our customers as extensions, using their DID as their extension numbers.
To place a call, customers dial 1+NUMBER, and based on call plans the call is directed across the required trunks (ie: local, Canada, US or international trunks, based on rates or no charge lines established).
If there is no 1, the system will treat it as an internal call, and thus route to the users extension.
How, without setting up dialing plans for each customer, do I keep a 1+NUMBER call that is actually on the same Asterisk server, on the server so that it does not grab a trunk, go out and then back in. This is actually restricted with one of our carriers, as they see it as a looped back call.
Any suggestions… ?