I am fairly new to Asterisk. We have a test system that we upgraded from Asterisk 11.4 to 14.4.0. So this was a major release upgrade. When I go to load our dialplan I get the following error:
WARNING[2569]: pbx.c:8653 ast_context_verify_includes: Context ‘default’ tries to include nonexistent context ‘parkedcalls’
Now when I make a call to the system I hit the IVR that we have setup as a call center running OrderlyStats 14.3c. When I do an agent pickup and answer the call, it immediately hangs up. I get the following error from the console using the asterisk -rvvvvv command. (Again I don’t know which switches I need to run for debug on the console)
From reading through the forums, it looks like I need to load some modules and create new config files to get this dialplan working again. I can provide all of my configs from the server if need be.
I did. This is all Greek to me…Let’s put my level of knowledge of Asterisk at a 5 from a scale from 1-100. Just some quick background. The engineer who built the system left and he didn’t document any of the setups. This is a test instance…so I am not averse to reverting the VM snapshot back to its original state. That being said, from what I gather I need to work on the Call Parking piece. Where can I locate the application documents for specific details? It looks like the res_parking.so module is present in the /usr/lib/asterisk/modules folder. I also created a res_parking.conf file in /etc/asterisk
[general]
[default]
parkext => 700
parkpos => 701-720
context => parkedcalls
parkingtime => 600
findslot => next
findslot => next
My Spider sense tells me I need to send you our extensions.conf to see what is causing all the breaks…but please advise.
There’s a blog post[1] which may help, it gives a few different examples. The actual configuration documentation for parking is on the wiki[2] but does not include examples.