Hi all!
I’m pretty new to VoIP and have do not have any experience in setting up or using Asterisk.
I’m hoping to get some comments from experienced users on if what I have planned is doable in general
Here’s my situation/plan:
I’m working for a company with roaming employees that each need to be available via two different numbers corresponding to two different office-locations.
They have 10 numbers per location still ‘hosted’ by standard phone-company which I would like to port to a VoIP-provider.
The main-office has a pretty good internet connection (2MBit) so I would like to install an Asterisk at that location handling all the calls and use VoIP-phones capable of handling more than one line (preferably Sipura SPA-841).
1st question:
VoIP-Provider says mapping more than one number to one account is not a problem. In the documentation I read I only found Asterisk listening on which digits are pressed and deciding what to do or where to route the call. Can Asterisk be used with multiple incoming numbers?
If so – with multiple accounts? Or will I need to use two machines one for each account?
2nd question:
The two locations (and external) are connected via vpn so I would like to have connection from phone to Asterisk stay within the company-network – will there be any problems connecting to Asterisk through vpn?
3rd question:
One thing the employees do not want to miss is the option of dialing from pc (for example out of Outlook). Is there something similar to tapi-drivers? If yes – could one choose which line to use for dialing? (info: Clients are all Windows-machines)
Like I said – no experience on my side – these are general questions before even starting this project since I could be getting something really basic completely wrong
Any help/comments/recommendations are very highly appreciated!
THX
eis