I have configured TWO options in the features.conf
Option 3 that do the next;
Run a macro to MixMonitor the call
Option 4 that do the next;
When the callee, answer the call, the callee press 4 and it will run DISA to get dial tone, to mark the extension to put the call in a queue, of example, if callee press 301, the caller is going to be in the Queue(park-301).
Incoming call —> Recepcionist answer the call, dial option 3 configured in features.conf, Now the call is Recording by MixMonitor() in the macro. Now, if the Recepcionist want to put the incoming call in the queue 301, the recepcionist just dial option 4, configured in the features.conf to put the call in the Queue(park-301)
At his POINT, the call was not recorded.
Inmediatly the recepcionist dial the option 4, the MixMonitor stop to record. I don’t know WHY!
Please HELP ME GUYS!