I’ve only started working with asterisk and as my first step I set up a box with Asterisk@Home 2.2.
Currently I have 5 computers with software phone connected to asterisk and I can receive and make calls, including putting calls on hold or transfer them.
Incoming calls ring on every phone and wait for the first person to answer it.
Currently there are 2 things bothering me:
Whenever someone calls and every one is busy (or the software not running), asterisk just answers and hangs up.
When someone tries to call an extension that is busy I get the busy signal (of course!).
To solve both problems I would like asterisk to send the call to the extension whether it is busy or not, just holding it in an “empty line” on the software.
In others words, I would like the user to decide whether he will interrupt the current call to take the new one or just “let it ring”
Is this possible?