Having Problems with changing MOH default file

Asterisk Asterisk Support
1

Dear All,

I will appreciate if anyone could be of help to resolve this problem. I have been trying to change the Music on hold default file to another file with i just converted to WAV file format. But on the output of asterisk, it keeps telling me it cannot load the file.
I will appreciate if anyone could be of help.

Thanks.

2

16-bit 8kHz mono wav?

3

It is not 16-bit 8kHz mono wav. Do i have to covert it in this specified format before it can work?
And if i have to convert it in this file format can you recommend any converter that and do this for me.

Thanks

4

Yes, it’ll need to be that format. Try the sox utility.

Try:

sox input.wav -c 1 -b 16 -r 8000 output.wav
5

Thanks i have tried using SOX once but i really don’t understand the usage. But i will give it a try once again and possibly this time i could get it right.

Thanks.

6

For that format, wav must be in lower case. If it is in upper case, Asterisk will expect a RIFF wrapped GSM file.