I hope some-one can help. I’m trying to integrate my Asterisk box with a Genesys suite. I have a SIP trunk provided by sipgate.co.uk which works perfectly with Asterisk on it’s own. If i point the dialplan to just ring the extension, my 3CX softphone rings and two way voice is as clear as a bell. However, I cannot for the life of me get it to integrate with Genesys. Here is my set-up:
Genesys
Trunk DN - ‘asterisk’ | TServer > contact = sip:192.168.1.67:5060
> subscribe-presence-from = <sip gsip@genesys1:5060 (genesys1 being my Sip Server host)
This is the right forum, but there are only about a dozen regulars and your configuration is sufficiently unusual that there is a good chance no-one has encountered it.
But this was really just to prove the network, as I assume the above would never be routed, as GAD is not a SIP endpoint.
When i fire the call to the endpoint attached to the Asterisk (which should be monitored by SIP Server) i get a successful call, but no messaging in SIP Server.
i.e. it appears, that SIP Server is not subscribing to and is not receiving notifications from Asterisk. I’m sure this is something simple in my config.
I can attach the genesys output from start-up, but it just looks ok, except the SUBSCRIBE messages are not present.