I’ve just upgraded our PBX server, and I have noticed after every time I make changes and apply config in FreePBX, I get the 2 following WARNINGS in the command line? We can successfully make both incoming and external calls. A few of my colleagues have noticed some audio drops here and there. I’m not sure what’s causing the audio drops, maybe I need to add a codec or rearrange them maybe? I just wanted to know what the warnings are, and should I be concerned with them?
WARNING[16730]: res_pjsip_outbound_registration.c:994 handle_registration_response: Fatal response ‘403’ received from ‘sip:IP_ADDRESS:5060’ on registration attempt to ‘sip:TimicoSIP@IP_ADDRESS:5060’,
stopping outbound registration
WARNING[16730]: res_pjsip_outbound_registration.c:994 handle_registration_response: Fatal response ‘404’ received from ‘sip:IP_ADDRESS:5060’ on registration attempt to ‘sip:KochVoIP@IP_ADDRESS:5060’, stopping│
outbound registration
These simply indicate that the registrar rejected the registration, in the first case because you failed authentication checks, and, in the second case, because it didn’t recognize the request URI.
For why that happens you will need to ask the people with whom you are trying to register, and will probably need to obtain a protocol trace.
So its the 403 response that fails authentication checks? Do I need to talk to my provider with regards to obtaining a protocol trase, (did you mean trace)?
And the 404 response, because it didn’t recognize the request URI?
You need to do the pjsip equivalent of chan_sip’s “sip set debug on”, or use something like tcpdump.
The reason you will need it is that you probably won’t understand the provider’s explanation without it, and you will also need it if you want to challenge that explanation.
I did perform a trace using Wireshark and the only thing I can see is a 401 Unauthorized message, but I’ve heard that’s the normal part of a SIP call. Everything else seems fine, nothing out of the ordinary stands out. In all honesty, I’m brand new to the telephony/SIP system, so my knowledge is very limited.
You should certainly see the 404 and 404 responses, to the REGISTER requests.
Given that so many 100,000s of people are registering with ITSP using Asterisk, without reporting problems, I would be surprised if there was anything visibly wrong, however, the service provider is unlikely to do a detailed analysis of the problem, so you will have to look at those logs in light of their explanation of the problem.