Dynamic Features with a Queue

Asterisk Asterisk Dialplan
1

Hello everyone,

I am having trouble figuring out Dynamic Features getting it to work with queues, and only the agent should be able to execute the DTMF.


[applicationmap]
alpha => *99,self/callee,Playback,beep

the dialplan:


[add-dymaic-feature]
exten => s,1,Noop()
exten => s,n,Set(__DYNAMIC_FEATURES=alpha)
exten => s,n,Goto(queue-context)

It works on both ends, the caller and Agent. I want only the agent should be able to execute it.

Any pointers appriciated.

Thanks

2

Are you connected with htrakotoarimanana, as it sounds like you have very similar requirements?

3

No, I am not.

I am trying to accomplish that only the queue agent who answered the call should be able to press a digit or digits which will trigger a script that will open a door. I don’t want that the person at the doorbell should be able to do the same. That’s all. And I am using Playback,beep for testing purposes.

My issue is that both, the caller and the callee can now execute this, which is a security risk.

Any help appreciated.

Thank you

4

Do you need a queue, or could you just dial all the agents in parallel.

If you need a queue, you could add a, non-optimising,local channel ahead of it, so you could use Dial with the appropriate options.

5

I’d want to since these agents are taking shifts. Setting up all agents in parallel won’t be easy to maintain in the long run.

I’ll try that.

Thanks

6

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