Dropped Calls

Asterisk Asterisk Support
1

Hi,

We’re experiencing the occasional dropped call on one of our Asterisk installations, with the below being logged each time:

[Jul 3 16:30:26] DEBUG[4533] audiohook.c: Write factory 0x822b6bc was pretty quick last time, waiting for them.
[Jul 3 16:30:26] DEBUG[4533] audiohook.c: Write factory 0x822b6bc was pretty quick last time, waiting for them.
[Jul 3 16:30:26] DEBUG[4533] audiohook.c: Write factory 0x822b6bc was pretty quick last time, waiting for them.
[Jul 3 16:30:26] DEBUG[3241] chan_sip.c: Setting SIP_ALREADYGONE on dialog 73242b59551543aa47e025662a4ba0f3@xx.xx.xx.xx
[Jul 3 16:30:26] DEBUG[4532] channel.c: Didn’t get a frame from channel: SIP/xx.xx.xx.xx-b6403ac8
[Jul 3 16:30:26] DEBUG[4532] channel.c: Bridge stops bridging channels SIP/xx.xx.xx.xx-b6403ac8 and SIP/1001-08221668
[Jul 3 16:30:26] DEBUG[4532] channel.c: Hanging up channel ‘SIP/1001-08221668’

No BYE was received from the remote end, so we’re assuming it dropped due to a connectivity issue.

Does anyone have any idea what might be causing this?

Thanks,
Simon

2

Has no one come across this before?

Any help or advice would be greatly appreciated.

3

Hmmm. Nope, can’t say I have ??

What version of Asterisk are you running ??

What is it running on ???

Not that I am promising anything ???

Cheers
Chris

4

Thanks for the response. I had given up on this post!

It’s running Asterisk 1.4.21.2 on Ubuntu 8.04, 2.6.24.

Thanks!

5

Assign the extension to another phone on another network line and see if the same thing happens.

Perhaps its the network connection or the phone failing?

Sounds like it loses some packets so it drops the call.