Digium D70 Sidecar Rapid Dial Buttons Not Showing

All the D70 phones in my instance are not showing any contacts/rapid dials on the sidecar. They are blank. We are using the Digium Phones module (DPMA 3.4.3) on FreePBX.

  • The phones are assigned phones books
  • The phones are assigned a phone book for rapid dial keys

Phones are running firmware 2.2.2.3.

Example Config:

[3468]
type=phone
full_name=3468 Debra B
parking_exten=70
parking_transfer_type=blind
active_locale=en_US
application=voicemail-pin
application=parking-app-default
line=3468
send_to_vm=yes
accept_local_calls=host
active_locale=en_US
call_waiting_tone=yes
display_mc_notification=no
firmware=D40-2_2_2_3
firmware=D45-2_2_2_3
firmware=D50-2_2_2_3
firmware=D60-2_2_2_3
firmware=D62-2_2_2_3
firmware=D65-2_2_2_3
firmware=D70-2_2_2_3
lock_preferences=no
login_password=22222
name_format=first_last
parking_exten=70
pin=voicemail
record_own_calls=yes
timezone=America/New_York
web_ui_enabled=no
use_local_storage=yes
contact=contacts-internal.xml
contact=contacts-8.xml
blf_items=blf-8.php?lines=-1
blf_contact_group=8
network=network--1
network=network-4
network=network-3
network=network-1
8021x_method=
d70_logo_file=user_image_4.png
application=status-available
application=status-away
application=status-dnd
application=status-xa

http://10.11.1.14/digium_phones/Contacts-8.xml

<?xml version="1.0"?>
<contacts group_name="8" editable="0" id="7985">
  <contact id="3471" prefix="" first_name="Exxxx" second_name="" last_name="Oxxxx" suffix="" organization="" job_title="" location="" notes="" contact_type="sip" account_id="3471" subscribe_to="3471">
    <actions>
      <action id="primary" dial="3471" label="CL_ACTN_SIP" name="CN_ACTN_DIAL" transfer_name="CN_ACTN_TRANSFER"/>
      <action id="dial_vm" dial="3471" dial_prefix="" label="CL_ACTN_SIP" name="CONTACT_ACT_DIAL_VM">
        <headers>
          <header key="X-Digium-Call-Feature" value="feature_send_to_vm"/>
          <header key="Diversion" value="&lt;sip:%_ACCOUNT_USERNAME_%@%_ACCOUNT_SERVER_%:%_ACCOUNT_PORT_%&gt;;reason=&quot;send_to_vm&quot;"/>
        </headers>
      </action>
    </actions>
  </contact>
  <contact id="7160" prefix="" first_name="Cxxxxx" second_name="" last_name="Gxxxxx" suffix="" organization="" job_title="" location="" notes="" contact_type="sip" account_id="7160" subscribe_to="7160">
    <actions>
      <action id="primary" dial="7160" label="CL_ACTN_SIP" name="CN_ACTN_DIAL" transfer_name="CN_ACTN_TRANSFER"/>
      <action id="dial_vm" dial="7160" dial_prefix="" label="CL_ACTN_SIP" name="CONTACT_ACT_DIAL_VM">
        <headers>
          <header key="X-Digium-Call-Feature" value="feature_send_to_vm"/>
          <header key="Diversion" value="&lt;sip:%_ACCOUNT_USERNAME_%@%_ACCOUNT_SERVER_%:%_ACCOUNT_PORT_%&gt;;reason=&quot;send_to_vm&quot;"/>
        </headers>
      </action>
    </actions>
  </contact>
  <contact id="7161" prefix="" first_name="Txxxx" second_name="" last_name="Gxxxx" suffix="" organization="" job_title="" location="HOME OFFICE" notes="" contact_type="sip" account_id="7161" subscribe_to="7161">
    <actions>
      <action id="primary" dial="7161" label="CL_ACTN_SIP" name="CN_ACTN_DIAL" transfer_name="CN_ACTN_TRANSFER"/>
      <action id="dial_vm" dial="7161" dial_prefix="" label="CL_ACTN_SIP" name="CONTACT_ACT_DIAL_VM">
        <headers>
          <header key="X-Digium-Call-Feature" value="feature_send_to_vm"/>
          <header key="Diversion" value="&lt;sip:%_ACCOUNT_USERNAME_%@%_ACCOUNT_SERVER_%:%_ACCOUNT_PORT_%&gt;;reason=&quot;send_to_vm&quot;"/>
        </headers>
      </action>
    </actions>
  </contact>
  <contact id="3460" prefix="" first_name="Jxxxx" second_name="" last_name="Kxxxxx" suffix="" organization="" job_title="VP Finance and Operations" location="Springdale Headquarters" notes="" contact_type="sip" account_id="3460" subscribe_to="3460">
    <actions>
      <action id="primary" dial="3460" label="CL_ACTN_SIP" name="CN_ACTN_DIAL" transfer_name="CN_ACTN_TRANSFER"/>
      <action id="dial_vm" dial="3460" dial_prefix="" label="CL_ACTN_SIP" name="CONTACT_ACT_DIAL_VM">
        <headers>
          <header key="X-Digium-Call-Feature" value="feature_send_to_vm"/>
          <header key="Diversion" value="&lt;sip:%_ACCOUNT_USERNAME_%@%_ACCOUNT_SERVER_%:%_ACCOUNT_PORT_%&gt;;reason=&quot;send_to_vm&quot;"/>
        </headers>
      </action>
    </actions>
  </contact>
</contacts>

Requesting http://10.11.1.14/digium_phones/blf-8.php?lines=-1&model=70

<?xml version="1.0"?>
<config>
  <smart_blf>
    <blf_items>
      <blf_item location="side" index="0" contact_id="3471"/>
      <blf_item location="side" index="1" contact_id="7160"/>
      <blf_item location="side" index="2" contact_id="7161"/>
      <blf_item location="side" index="3" contact_id="3460"/>
    </blf_items>
  </smart_blf>
</config>