I hope some of you can help with this, as I have a feeling that I am somehow missing one critical piece.
I’m trying to get a legacy Cisco 7962 to register on a working and stable Asterisk 18 installation.
I’ve loaded the SIP firmware (SIP42.9-3-1SR4-1S) and created the dialplan.xml and the SEP44Axxxxxxxxxx.cnf.xml files from examples on the web.
The phone is indeed loading the .xml files from a long-running mature and stable TFTP server on the net.
I know it’s loading the .xml files since the labels for the two test lines show on the front panel of the phone.
Option 150 (TFTP server) is correctly set on the DHCP server (local router) and the phone is most definitely grabbing files via TFTP.
When I boot the phone, it’s stuck spinning on the ‘registering’ and a packet capture on the Asterisk box shows absolutely no traffic from the phone. As a sanity check the capture does show normal activity from working SIP devices. Eventually the phone times out and displays the line names, but all buttons are numb and, of course, no dial tone.
This is a simple flat network with the Asterisk server at address .38 on the local net and the .58 box on the local net serves as TFTP and time server. The correct time is showing on the phone.
The phone is currently pulling the .15 address on the local net via DHCP.
Does anyone see anything obviously wrong here, or a missing piece perhaps?
Thanks.
The dialplan file is incredibly simple:
Edit: XML did not post properly. Here it is. Thanks.
<DIALTEMPLATE>
<TEMPLATE MATCH="60.." Timeout="0"/>
<TEMPLATE MATCH="11.." Timeout="0"/>
<TEMPLATE MATCH="*" Timeout="5"/>
</DIALTEMPLATE>
The SEP file is as follows (addresses partly redacted since it's a registered net):
<device>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId></sshUserId>
<sshPassword></sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/Y</dateTemplate>
<timeZone>Central Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>aaa.bb.10.58</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5061</securedSipPort>
</ports>
<processNodeName>aaa.bb.10.38</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<sipProxies>
<backupProxy></backupProxy>
<backupProxyPort></backupProxyPort>
<emergencyProxy></emergencyProxy>
<emergencyProxyPort></emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x--serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>1200</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>false</remotePartyID>
<userInfo>None</userInfo>
</sipStack>
<autoAnswerTimer>1</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>false</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>none</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>false</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>
<natReceivedProcessing>true</natReceivedProcessing>
<natEnabled>true</natEnabled>
<natAddress>EXTERNAL IP ADDRESS</natAddress>
<phoneLabel></phoneLabel>
<stutterMsgWaiting>1</stutterMsgWaiting>
<callStats>false</callStats>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
<startMediaPort>16384</startMediaPort>
<stopMediaPort>32766</stopMediaPort>
<sipLines>
<line button="1">
<featureID>9</featureID>
<featureLabel>Fnordia</featureLabel>
<proxy>aaa.bb.10.38</proxy>
<port>5060</port>
<name>1111</name>
<displayName>Fnordia</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>000FD3012445</authName>
<authPassword>12341234</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>1</messageWaitingLampPolicy>
<messagesNumber>1111</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<contact>Fnordia</contact>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
<line button="2">
<featureID>9</featureID>
<featureLabel>Snyrd</featureLabel>
<proxy>aaa.bb.10.38</proxy>
<port>5060</port>
<name>1112</name>
<displayName>Snyrd</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>ACC6BC73A990</authName>
<authPassword>12341234</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>1</messageWaitingLampPolicy>
<messagesNumber>1112</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<contact>Snyrd</contact>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>
<voipControlPort>5070</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<dialTemplate>dialplan.xml</dialTemplate>
</sipProfile>
<commonProfile>
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<loadInformation>SIP42.9-3-1SR4-1S</loadInformation>
<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>1</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<videoCapability>0</videoCapability>
<autoSelectLineEnable>0</autoSelectLineEnable>
<webAccess>0</webAccess>
<spanToPCPort>0</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<loadServer></loadServer>
</vendorConfig>
<versionStamp></versionStamp>
<userLocale>
<name>English_United_States</name>
<uid>1</uid>
<langCode>en_US</langCode>
<version>1.0.0.0-1</version>
<winCharSet>iso-8859-1</winCharSet>
</userLocale>
<deviceSecurityMode>1</deviceSecurityMode>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL></servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>4</transportLayerProtocol>
<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>
<certHash></certHash>
<encrConfig>false</encrConfig>
</device>