This being my first post to the forum, I would appreciate some help in order to get MeetMe working correctly.
I have an IVR Menu which works fine.
I have a number on internal extension, e.g. 680, 681, 682
And MeetMe works fine with dial 8680 or 8681 or 8682.
What I cannot work out is how a person coming in externaly through my VOIP G/W, landing on the IVR, which reads 1 for sale, 2 for support etc…
But cannot dial 8680 to enter the conference room for ext 680, all I get is “that options is invalid”.
Now I know have options 0,1,2 & #, but I do have extension which work fine by entering 680 on the IVR menu.
Any guidance anyone can give for get an external number to access the conference room on 8680 would be gratefully received.
Everything else is working fine, just that I cannot get around this last hurdle.