DEVICE_STATE on Busy

Asterisk Asterisk Support
1

Hello everyone,

I seem to not get how does the DEVICE_STATE function work. When I get a call to extension that is busy DEVICE_STATE still returns “NOT_INUSE” instead of “BUSY”. Am I missing something? Do I have to apply additional configuration to get the DEVICE_STATE function work?

-- Executing [999999999@local:1] NoOp("SIP/provider-0000162c", "999999999 device state is NOT_INUSE ") in new stack ......... -- Executing [999999999@locales:10] Dial("SIP/provider-0000162c", "SIP/999999999, 30") in new stack ......... -- Got SIP response 486 "Busy Here" back from 10.10.51.123:5060 -- SIP/999999999-0000162d is busy

Thanks in advance

2

It can only report what Asterisk knows. The 486 response came from the remote side, and the only way Asterisk has to discover this is to attempt a call.

3

Asterisk is aware of another call established with this extension because this call is listed in “core show channels output”.

4

Do you mean device, rather than extension?

One cannot tell whether it is the same peer definition just from what you have provided.

Older versions of Asterisk required a calllimit to be set. I don’t know if this is still true now that group counts are the preferred mechanism.

Chances are you want to use group counts here, anyway.