Hi,
I have gotten my IVR(auto-attendant) up and running. Have also managed to integrate Speech Recognition using Sphinx.
I was wondering if anyone has done this before,
Say, while a caller is going through the ivr menu (while Wait Exten(,)), if the user yells “help” and Asterisk will direct he user to the Help extension. Without having the user to press the “help” extension?
This is to allow the caller to have an option of keying in the extension number or saying the destination.
Is this possible?
At the moment, I can already detect “help” but I can’t get IVR to work with the Speech dial plan, its an “either or” situation.