Detailed hangup cause for ${REASON} variable in call files

Asterisk Asterisk General
1

Hi,

I am using asterisk 10.11.0
We are using the call files for bulk calling. The problem I am facing is :

When my call fails, the call result is stored in ${REASON} variable. I am using this in “failed” extension to get the reason of failure. I am getting the following results:
0 - Failed (not busy or congested)
1 - Hung up
3 - Ring timeout
5 - Busy
8 - Congestion

The above results are not sufficient for analysis. I want the detailed release cause of the call like ISDN cause or something with more details of why the call failed.

When I am using ${HANGUPCAUSE} I am always getting the result as “0”.

Can anyone help me with the same?

Thanks in advance if anyone can help me with this…

2

It is possible to do this using AMI (that’s the way our dialer works).

3

hi…i also had the same problem while generating the bulk calls using call files.The ${Reason} variable does not gives the detail reason for failure of calls.I want read the ISDN cause code getting from ISDN line so i can further try to regenerate the calls that failed .so please help me to resolve the issue …waiting for the response.

Thanks in advance. :stuck_out_tongue:

4

Hai … have you got any solution for this ?