Hello,
I’m working in ISP company. Sometimes we have planned maintenance in network so we need to turn off some city.
Currently we have welcome message. Customer can choose number (1 for technician help, 2 for invoices etc).
Is possible to make custom welcome messages?
We have recorded names of cities, i.e.:
city_a.wav
city_b.wav
city_c.wav
maintenance.wav
If there is maintenance, I want to turn off standard welcome message and want to turn on ie:
maintenance.wav - city_a.wav - city_c.wav
Is possible to do that? How?
Thank you
Currently we have this only:
[IVR]
exten => _X.,1,Background(welcome/welcome_message)
same => n,WaitExten(5)