Connecting to FWD


I created an account on Freeworlddialup and things are now working right. I am using A@h and when i look at asterisk info i see the following.
fwd/759370 (S) 4569 UNREACHABLE

when i dial 393612 i get address incomplete 484 error. Any idea on what i am doing wrong? please help!!. Thanks

never mind the firewall was blocking it .