Configuration help

Asterisk Asterisk Support
1

Hi

Can anyone please help me? I am a newbie and will really appreciate it.

I have a TE405P card and wants to dial through a Quintum Tenor gateway PRI (E1). The provider says that there are no special settings requirements as the gateway acts as a normal E1 link to the PABX. On our system itself (vicidial) we will be using the xlite softphone.

I have set up zaptel.conf and zapatel.conf and at startup it shows that 124 channels are configured with no error messages. On the TE 405P all the lights are flashing red. I have a straight cable connection between the Quintum and the card but the connection between them is not coming up.

I am sure there is something wrong with my configuration. Can someone please post configuration files that you think I should be using?

Thanks!

2

What happens when you type in ztcg -vvv from the linux shell as well as what do you get when you run zttool ?

3

Hi

Can you perhaps see from the below what the problem may be?

vicidialnow*CLI> zap show status
Description Alarms IRQ bpviol CRC4
T4XXP (PCI) Card 0 Span 1 RED 0 0 0
T4XXP (PCI) Card 0 Span 2 RED 0 0 0
T4XXP (PCI) Card 0 Span 3 RED 0 0 0
T4XXP (PCI) Card 0 Span 4 RED 0 0 0
ZTDUMMY/1 1 UNCONFIGUR 0 0 0

Span 1: TE4/0/1 “T4XXP (PCI) Card 0 Span 1” HDB3/CCS/CRC4 RED

       1 TE4/0/1/1 Clear (In use)
       2 TE4/0/1/2 Clear (In use)
       3 TE4/0/1/3 Clear (In use)
       4 TE4/0/1/4 Clear (In use)
       5 TE4/0/1/5 Clear (In use)
       6 TE4/0/1/6 Clear (In use)
       7 TE4/0/1/7 Clear (In use)
       8 TE4/0/1/8 Clear (In use)
       9 TE4/0/1/9 Clear (In use)
      10 TE4/0/1/10 Clear (In use)
      11 TE4/0/1/11 Clear (In use)
      12 TE4/0/1/12 Clear (In use)
      13 TE4/0/1/13 Clear (In use)
      14 TE4/0/1/14 Clear (In use)
      15 TE4/0/1/15 Clear (In use)
      16 TE4/0/1/16 HDLCFCS (In use)
      17 TE4/0/1/17 Clear (In use)
      18 TE4/0/1/18 Clear (In use)
      19 TE4/0/1/19 Clear (In use)
      20 TE4/0/1/20 Clear (In use)
      21 TE4/0/1/21 Clear (In use)
      22 TE4/0/1/22 Clear (In use)
      23 TE4/0/1/23 Clear (In use)
      24 TE4/0/1/24 Clear (In use)
      25 TE4/0/1/25 Clear (In use)
      26 TE4/0/1/26 Clear (In use)
      27 TE4/0/1/27 Clear (In use)
      28 TE4/0/1/28 Clear (In use)
      29 TE4/0/1/29 Clear (In use)
      30 TE4/0/1/30 Clear (In use)
      31 TE4/0/1/31 Clear (In use)

Span 2: TE4/0/2 “T4XXP (PCI) Card 0 Span 2” HDB3/CCS/CRC4 RED

      32 TE4/0/2/1 Clear (In use)
      33 TE4/0/2/2 Clear (In use)
      34 TE4/0/2/3 Clear (In use)
      35 TE4/0/2/4 Clear (In use)
      36 TE4/0/2/5 Clear (In use)
      37 TE4/0/2/6 Clear (In use)
      38 TE4/0/2/7 Clear (In use)
      39 TE4/0/2/8 Clear (In use)
      40 TE4/0/2/9 Clear (In use)
      41 TE4/0/2/10 Clear (In use)
      42 TE4/0/2/11 Clear (In use)
      43 TE4/0/2/12 Clear (In use)
      44 TE4/0/2/13 Clear (In use)
      45 TE4/0/2/14 Clear (In use)
      46 TE4/0/2/15 Clear (In use)
      47 TE4/0/2/16 HDLCFCS (In use)
      48 TE4/0/2/17 Clear (In use)
      49 TE4/0/2/18 Clear (In use)
      50 TE4/0/2/19 Clear (In use)
      51 TE4/0/2/20 Clear (In use)
      52 TE4/0/2/21 Clear (In use)
      53 TE4/0/2/22 Clear (In use)
      54 TE4/0/2/23 Clear (In use)
      55 TE4/0/2/24 Clear (In use)
      56 TE4/0/2/25 Clear (In use)
      57 TE4/0/2/26 Clear (In use)
      58 TE4/0/2/27 Clear (In use)
      59 TE4/0/2/28 Clear (In use)
      60 TE4/0/2/29 Clear (In use)
      61 TE4/0/2/30 Clear (In use)
      62 TE4/0/2/31 Clear (In use)

Span 3: TE4/0/3 “T4XXP (PCI) Card 0 Span 3” HDB3/CCS/CRC4 RED

      63 TE4/0/3/1 Clear (In use)
      64 TE4/0/3/2 Clear (In use)
      65 TE4/0/3/3 Clear (In use)
      66 TE4/0/3/4 Clear (In use)
      67 TE4/0/3/5 Clear (In use)
      68 TE4/0/3/6 Clear (In use)
      69 TE4/0/3/7 Clear (In use)
      70 TE4/0/3/8 Clear (In use)
      71 TE4/0/3/9 Clear (In use)
      72 TE4/0/3/10 Clear (In use)
      73 TE4/0/3/11 Clear (In use)
      74 TE4/0/3/12 Clear (In use)
      75 TE4/0/3/13 Clear (In use)
      76 TE4/0/3/14 Clear (In use)
      77 TE4/0/3/15 Clear (In use)
      78 TE4/0/3/16 HDLCFCS (In use)
      79 TE4/0/3/17 Clear (In use)
      80 TE4/0/3/18 Clear (In use)
      81 TE4/0/3/19 Clear (In use)
      82 TE4/0/3/20 Clear (In use)
      83 TE4/0/3/21 Clear (In use)
      84 TE4/0/3/22 Clear (In use)
      85 TE4/0/3/23 Clear (In use)
      86 TE4/0/3/24 Clear (In use)
      87 TE4/0/3/25 Clear (In use)
      88 TE4/0/3/26 Clear (In use)
      89 TE4/0/3/27 Clear (In use)
      90 TE4/0/3/28 Clear (In use)
      91 TE4/0/3/29 Clear (In use)
      92 TE4/0/3/30 Clear (In use)
      93 TE4/0/3/31 Clear (In use)

Span 4: TE4/0/4 “T4XXP (PCI) Card 0 Span 4” HDB3/CCS/CRC4 RED

      94 TE4/0/4/1 Clear (In use)
      95 TE4/0/4/2 Clear (In use)
      96 TE4/0/4/3 Clear (In use)
      97 TE4/0/4/4 Clear (In use)
      98 TE4/0/4/5 Clear (In use)
      99 TE4/0/4/6 Clear (In use)
     100 TE4/0/4/7 Clear (In use)
     101 TE4/0/4/8 Clear (In use)
     102 TE4/0/4/9 Clear (In use)
     103 TE4/0/4/10 Clear (In use)
     104 TE4/0/4/11 Clear (In use)
     105 TE4/0/4/12 Clear (In use)
     106 TE4/0/4/13 Clear (In use)
     107 TE4/0/4/14 Clear (In use)
     108 TE4/0/4/15 Clear (In use)
     109 TE4/0/4/16 HDLCFCS (In use)
     110 TE4/0/4/17 Clear (In use)
     111 TE4/0/4/18 Clear (In use)
     112 TE4/0/4/19 Clear (In use)
     113 TE4/0/4/20 Clear (In use)
     114 TE4/0/4/21 Clear (In use)
     115 TE4/0/4/22 Clear (In use)
     116 TE4/0/4/23 Clear (In use)
     117 TE4/0/4/24 Clear (In use)
     118 TE4/0/4/25 Clear (In use)
     119 TE4/0/4/26 Clear (In use)
     120 TE4/0/4/27 Clear (In use)
     121 TE4/0/4/28 Clear (In use)
     122 TE4/0/4/29 Clear (In use)
     123 TE4/0/4/30 Clear (In use)
     124 TE4/0/4/31 Clear (In use)

Span 5: ZTDUMMY/1 “ZTDUMMY/1 1”

4

You have a red alarm. Usually it is a connectivity issue but it can be a configuration issue. Ask your carrier what they see on their end.