We are doing Conference Call through eye beam. The scenario is like this
agent -----(calls)-----> customer 1 (result is OK)
Putting customer 1 on hold
agent -----(calls)-----> customer 2 (result is OK)
Agent press Conference button and trying to do conference call with customer 1 and customer 2
in this scenario one of them are not able to hear. Extension of agent is registered on asterisk.
I also checked asterisk logs but no abnormality found. Any solution ?